Frequently Asked Questions

Here are some of the questions that many people like you have asked...

How do I add the "Scan for Privacy" bookmark?

You can either drag it to your bookmarks bar or right click it and add it to your bookmarks/favorites.

this grey box is the bookmark: Scan for Privacy

After you have added that grey box bookmark you need to go to your Facebook privacy settings. Once you are on Facebook, you should click that bookmark.

I can't drag the "Scan for Privacy" bookmark, what can I do?

If you are using Safari or Chrome: click "View...Show Bookmarks Bar", and then you will be able to drag the link into it.

If you are using Internet Explorer: right-click the grey bookmark button, and click "Add to Favorites".

If you are using Opera: make sure you hold down the Shift key before you start dragging.

Why does the bookmark take me back to ReclaimPrivacy.org?

You probably bookmarked the homepage, instead of bookmarking the grey "Scan for Privacy" button. Make sure that you bookmark (or favorite) the grey button, instead of the page.

this grey box is the bookmark: Scan for Privacy

Some of the settings never get fixed, what can I do?

Sometimes the automatic fixes have trouble working, but the scan will always have a link to the right page in your privacy settings. That way you can always go and fix that privacy setting yourself, even when the scanner cannot automatically fix it.

Why is the scanner stuck on the 4th and 6th lines?

We are currently working on fixing this bug (if you are a programmer and can help, let me know). The easiest thing to do in the meantime is to use Chrome, Internet Explorer, or Safari (those browsers work a bit better).

Video Walkthroughs

If you are having trouble setting up the privacy scanner, watch the video walkthrough for your browser.

If you still have trouble, you should check out the discussion forums on our Facebook Fan page, there are lots of other people there trying to help each other out.